[分享]手机中的“用户体验改进计划”到底是什么意思？

在我们的手机里有一个隐藏很深，很不起眼的功能——“用户体验改进计划”，这个功能到底是什么作用呢？以华为手机和荣耀手机为例（作者穷，家里只有这两个手机）：

该功能厂商描述基本一致（其他厂商也是类似描述），就是通过应用分析、故障诊断来提升产品和服务质量，那么厂商是如何利用这个功能来提升产品体验的呢? 实际上华为给了我们答案，在华为的手机界面里有一个“历史上传数据”的查看选项，让我们一起看看里面有什么。

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<xg-icon class="xgplayer-time" data-index="2" style="box-sizing: border-box; margin: 0px 0px 0px 20px; padding: 0px; border: 0px; vertical-align: baseline; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 0px; line-height: 40px; font-family: PingFangSC-Semibold; position: relative; height: 40px; cursor: pointer; color: rgb(255, 255, 255); fill: rgb(255, 255, 255); min-width: 40px; text-align: center; display: inline-block;"><xg-center-grid class="xg-center-grid" style="box-sizing: border-box; margin: 0px; padding: 5px 0px; border: 0px; vertical-align: baseline; font: inherit; display: block; position: absolute; left: 0px; right: 0px; outline: none; top: -17px; text-align: center;"><xg-progress class="xgplayer-progress " data-xg-target-type="progress" role="slider" tabindex="0" aria-label="播放进度条" aria-valuemin="0" aria-valuemax="60" data-index="0" max="60" aria-valuenow="3" aria-valuetext="4%" value="3" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; font: inherit; display: flex; align-items: center; position: relative; min-width: 100px; height: 20px; left: 0px; right: 0px; top: 0px; outline: none; flex: 1 1 0%; cursor: pointer;"><xg-outer class="xgplayer-progress-outer" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; font: inherit; position: relative; width: 644.003px; height: 3px; border-radius: 0px; cursor: pointer; transition: height 0.15s ease 0s !important;"><xg-inners class="progress-list" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; font: inherit; display: flex; height: 2.99107px; width: 644.003px; border-radius: inherit;"><xg-inner class=" xgplayer-progress-inner" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; font: inherit; position: relative; flex: 1 1 0%; height: 2.99107px; background: rgba(255, 255, 255, 0.24); transition: height 0.2s ease-in 0s, opacity 0.2s ease-out 0s; border-radius: inherit; pointer-events: none;"><xg-cache class="xgplayer-progress-cache" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; font: inherit; display: block; height: 2.99107px; width: 181.801px; position: absolute; top: 0px; left: 0px; border-radius: inherit; background: rgba(255, 255, 255, 0.3);"><xg-played class="xgplayer-progress-played" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; font: inherit; display: block; height: 2.99107px; width: 30.4315px; position: absolute; top: 0px; left: 0px; border-radius: inherit; background: rgb(255, 255, 255);"><xg-progress-btn class="xgplayer-progress-btn" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0.5px solid rgba(255, 94, 94, 0.055); vertical-align: baseline; font: inherit; background: none; box-shadow: none; width: 20px; height: 20px; border-radius: 30px; left: 30.4315px; position: absolute; z-index: 1; pointer-events: none; display: block; top: 1.4881px; transform: translate(-50%, -50%) scale(0); transition: transform 0.15s ease 0s, -webkit-transform 0.15s ease 0s, -moz-transform 0.15s ease 0s;"><xg-right-grid class="xg-right-grid" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; font: inherit; position: relative; display: flex; flex-flow: row-reverse wrap; flex-shrink: 1; height: 55.997px; z-index: 1; align-items: center;"><xg-icon class="xgplayer-fullscreen" aria-label="进入全屏" tabindex="0" role="button" data-index="0" style="box-sizing: border-box; margin: 0px 12px 0px 28px; padding: 0px; border: 0px; vertical-align: baseline; font: inherit; position: relative; height: 40px; cursor: pointer; color: rgba(255, 255, 255, 0.8); fill: rgb(255, 255, 255); opacity: 0.9;">

<xg-icon class="xgplayer-volume" data-state="normal" aria-label="静音" tabindex="0" role="button" data-index="1" style="box-sizing: border-box; margin: 0px 0px 0px 28px; padding: 0px; border: 0px; vertical-align: baseline; font: inherit; position: relative; height: 40px; cursor: pointer; color: rgba(255, 255, 255, 0.8); fill: rgb(255, 255, 255); opacity: 0.9;">

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通过查看我们可以得知，这里这里保存了一些日志文件，以产品编号_固件版本号_固定串码拼接命名，以我的手机为例：

[size=; font-size: 0.882em,0.882em]LYA-AL10：华为Mate 20 pro

[size=; font-size: 0.882em,0.882em]2.0.0.270(C00E230R2P6)：固件版本号

[size=; font-size: 0.882em,0.882em]串码：手机上没翻到，大概是用来唯一识别一个机器

日志里面的内容，大致分这么几类，（根据日志内容大胆猜测）：

这个功能对用户的告知情况，华为做的还是比较透明的，上传了哪些文件，是什么内容都一清二楚，其他一些厂商只是一句简单描述，这里给华为点个赞。如果用户担心自己的隐私被上传的话，可以检查一下，把这个功能关掉就可以了，还可以节省一点点流量哦。